The bundle is now listed in Identity Documents, with status pending: Please see Twilio's Privacy Statement for details about how we protect and secure your personal data.Ĭlick the button to complete the submission. We will safeguard and protect any data we collect, and we will keep your personal data safe and confidential. We are required to collect this information to fulfill local regulatory obligations regarding identity verification for telephone numbers. I understand that Twilio phone numbers may be taken out of service inaccurate or false information. I acknowledge that Twilio will be processing the information provided above for the purpose of identity verification, and will be sharing this information with my local telecommunications providers or authorities where required by local law. I declare that the information provided above is accurate. By submitting these documents, you declare that the information is accurate and you agree to their processing by Twilio, which is described here: Provide your email address again, to receive a notification once the submitted documents have been approved:Ĭheck the above information. "Proof of Identity and Address in France" Give a descriptive name to the bundle of documents:Į.g. Address1, Address2, Locality, State, Postal Code, Country: your address.Customer Name: your name (as written on the passport).Check the box "This document proves an address":.In my case, I selected a copy of my passport.įill in details of the uploaded documents, e.g. Optionally, fill the details of the end userĬlick the button then select one or several supporting documents to upload. Select the type of end user: business or individual select the type of phone number: Mobile.Select the phone number's country: France Thus I only need to upload this single document. My passport displays my name and my own address. It is only on 11 April 2019 that I received an email asking me to review the actions needed to comply with regulatory requirements. I assume that the document submission process was put in place at a later point.
I had only submitted my address, which gets validated by checking that the address exists, but does not require documents as proof.
When I subscribed to my mobile phone number back in October 2018, I was not made aware of these requirements. If you provide separate documents, it is important that they all display your name in exactly the same way.
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